Reputation is Everything
We embrace our online reputation, so for your reading pleasure here are some of our most recent online reviews.
Oak plumbing is fantastic. I had to employ them from out of state to assist my invalid father's home repairs. I was very happy with the way they took care of him in my absence. Once I was able to check on things later they were done correctly and I will definitely use them in the future.
22:58 25 Feb 17
Oak Plumbing was great. I live in a condo and our shower started to leak. Our home warranty sent a plumber out that wanted to rip out our entire shower fixture and replace it with a new one. That seemed like overkill to me and would have cost quite a bit of money so I called Oak Plumbing. Danny came out to do an evaluation. By the time he arrived at my front door he had already spoken to our building maintenance man and our front desk manager who had replacement parts on hand for our shower (we just didn't know they had the parts handy). He came in and noticed immediately what was wrong and since it was an easy job he told me how to fix it myself so he wouldn't have to charge me for something simple. That's excellent service. I'll definitely be calling Oak next time I need a plumber. My wife wanted me to make sure I also mentioned that Danny put on shoe booties before coming in to our unit which made her super happy!
01:49 21 Jan 17
They are the best!
05:20 26 Feb 17
Prompt response to request for help, Comprehensive eval & work. AAA+++
22:58 05 Oct 17
Your employee did not have his tools with him and did not do the job he was sent out to do PG&E came out and did the actual work
00:09 25 Oct 17
We are very favorably impressed by the performance and customer service of Oak Plumbing. We hired them to re-pipe our broken sewer line from near our front door to the middle of the street, a Concord city requirement. This involved 65 feet of pipe and about 6 feet down in the street, including support beams to protect the workers. Initially we were impressed by the quality of customer service by the person who answers the office phone. After setting up an appointment for a camera inspection we received follow-up phone calls and were texted a picture of the person who would be coming to our door. This alone inspired confidence in the company. The person turned out to be Danny – an extremely knowledgeable plumber who walked me through the camera inspection, explained the proposed repairs and answered all my questions in great detail. He wrote up a repair plan which I signed, then we scheduled the repair for the following week. Concord requires quite a few permits and inspections, so those arrangements had to be in place before any work would start. Oak Plumbing took care of all this. I informed the neighbors on our street about the forthcoming noise and possible street closure. The day the repair was planned, Danny arrived early, again asked if I had any concerns, and carefully monitored the work throughout the day from 8 through 4:30. Our concrete was cut, a large hole in the street asphalt was cut, the pipes were threaded through, a new Christy box brought us up to code, the concrete was replaced and the asphalt replaced. All the markings for PG&E and CCWD were then removed. Danny took “before and after” pictures which are now in our files documenting the work. He reviewed the final paperwork with me, again answered my questions, and asked if there was anything the company could have done to better the experience. The entire experience went very smoothly. These people clearly know their business and have honed their performance to a tightly choreographed dance. Clean efficient, simple, and elegant. Danny in particular really made the (rather expensive) experience a pleasure to behold, and a relief to have completed. His calm, confidence and expertise are exactly what we were looking for.
16:54 03 Nov 17
Our plumber, Stan, was amazing. He not only did the work effectively and efficiently, but he was also personable. Our experience with Oak was the best we've ever had with a plumber.
20:00 11 Nov 17
Oak Plumbing arranged to send a plumber to check out some waterunderneath my kitchen sink. Franklin arrived after delayed freewaytraffic. He was extremely courteous and efficient. Franklin fixed theproblem quickly and to my satisfaction. I would recommend OakPlumbing and use them in future.
19:11 18 Jan 18
Oak Plumbing simply towers above the competition! If you want honest and dependable help, you have the right company in Walnut Creek. I really appreciate their timeliness, integrity and efficient service. I feel confident giving Oak Plumbing a call to fix my problems, and I’m happy that I have someone I can call when I have any plumbing issue.
00:38 22 Mar 18
We needed to replace our 25-year old gas water heater and Oak Plumbing came to our rescue. I received two other quotes that were almost double what Oak Plumbing was quoting. On top of that, they came the same day and finished the job faster than I thought possible. I’ll be contacting them for any plumbing needs in future.
00:45 27 Mar 18
They did a great job replacing two heaters. They arrived on time and completed the job faster than I thought. They sent someone the same day I called, and he relit the heater and then left. Great people! I highly recommend them.
18:32 29 Mar 18
They explained to me what the problem was over the phone and for this, I give them 5 stars. On top of that, their quote was 80% cheaper than what others quoted me. They promised to fix only what required fixing, and not redo the whole sewer pipe to the street. They did a fantastic job as well and were done by the time I got back from work. Really glad I chose Oak Plumbing!
20:33 02 Apr 18
These are the best plumbers in Walnut Creek. Not only are they nice, helpful and knowledgeable but they are also quite affordable. With Oak Plumbing, you don’t have to look for another plumber!
23:00 07 Apr 18
I called Oak Plumbing and they repaired my sink and slow draining tub quickly and efficiently. They were very helpful and friendly, and their charges were very reasonable. They even called twice to make a follow-up on inquiry I made two days earlier. I highly recommend them!
19:59 14 Apr 18
WOW, finding companies like this is so hard these days. They are excellent in communication, too. They replied to my emails immediately and even after official work hours. They made everything clear to me and didn’t seem impatient that I asked them too many questions. They also have fabulous workmanship. They did a great job repairing my water heater, and after that they cleaned the area, leaving it tidier than it was before.
00:34 18 Apr 18
We are so happy we chose Oak Plumbing. They had the best quote out of all the companies that we contacted in our area. The results couldn’t have been more satisfying. Upon being called, they promised us to send a technician by 12-1 pm, which for others, could even mean 3-4 pm. He arrived 12 sharp! He was helpful, friendly and finished the work very fast. He even gave us tips on how to keep our bathroom fresh in future. We could finally breathe in our bathroom without having to inhale that disgusting sewer gas! Highly Recommended!
21:52 22 Apr 18
I wanted to change to tankless water heater, which is why I called Oak Plumbing Walnut Creek. But after listening to me, they advised me on another option which is much cheaper. I’m glad and will be using them again, definitely.
21:38 27 Apr 18
I want to acknowledge the good work that Oak Plumbing did to me. I know there are many people who read these reviews to help them choose a home improvement company. After we hired Oak Plumbing, my husband and I decided that we were never going to use another plumber. Their customer service was award-winning, to say the least. They are simply a delight to work with. Their work was truly professional, and we trust them completely for our future jobs.
17:58 03 May 18
The customer service is is good. Got a reply very quick to get business. I got a decent appointment date. Technician came on time and even got a text message him as well on ETA. When he got here he quoted me $368 for one bolt and putty replacement. I told him I had another toiled fully replaced for $370 and I had quotes from other companies for $150 and $170. Then he said he called but not even sure he called and got quote $300. I accepted because it was on a time frame. But the part he used was no more than $50. So it means for 30 minutes worth of work they were $250 per hour. The toilet is working fine and professionally done. I would not recommend this place nor use them again as they are extremely over priced. Shop around you can get service for about half price. Also, I did not get a receipt and had to follow up with them.
22:58 02 Aug 18
I met with them to discuss a leak in my water main and found them to be really knowledgeable plumbers, they know their business and they're very good at educating you on what is required and possible to do the job. Professional staff, polite, clean, attentive to your needs.
20:55 04 Sep 18
Just had a great experience with Oak Plumbing! Booked the job easily, very reasonable price. Anthony was able to come even earlier than expected so they called me ahead of time to make sure that was ok. He fixed the problem easily and gave me good advice on other plumbing issues in my house. Very glad to have used Oak Plumbing. Also - they text you a picture of the technician the day of, which is so thoughtful so you know exactly who will be showing up! I highly recommend and will use them again!
20:42 14 Sep 18
Great service. Even showed up early to appointment. Would definitely recommend.
20:16 09 Oct 18
I received a text telling me that Matt was on his way which included his picture. Within 15 minutes of that text Matt was here. He was very helpful in defining and taking the time to explain what we were experiencing with our plumbing and offered us his recommendations to repair or replace. He was very helpful and we will be following his recommendations to address our issues.
18:30 15 Nov 18
I was very pleased with the work that was done by Matt and Jared today for clearing out my kitchen sink drain and replacing a leaking valve for the outside water system!! They were both professional and helpful and got everything fixed in a very short time. They arrived at the exact time of the appointment and were finished in 2 hours, giving the homeowner several options for the work needed. I would definitely recommend these people for any plumbing needs.
18:19 07 Dec 18
Great plumber, friendly and helpful, explained what he was doing throughout.Explained the cost before any work was approved, and offered additional...
Excellent team with top notch pros that complete jobs done right the first time. Highly recommend Oak Plumbing to anyone seeking small or large jobs. They...
Young Suki L.
I have been procrastinating for over flowing toilets and leaky pipes. Danny Jimenez was on sitenext day, gave me a quot( liked that better than charge me...
Danny was amazing. Very knowledgeable - gave me the options and let me make the best decision for my budget. So nice to have a trust-worthy local firm...
Damarus was really personable, thorough, and efficient. The prices are a bit on the high side - welcome to the Bay Area - but I was very happy with the job...
They are incredibly expensive but so was everyone else. Damarus was professional, friendly and courteous. Didn't try to talk me into items I didn't need. In...
Matt Harris installed a new toilet for us today. Very efficient, knowledgeable and personable, plus he was great with my 4yr old and 2yr old who wanted to...
Called them after having a dishwasher returned because I was missing a hot water valve. James came out in about an hour, worked up an estimate... price was...
Stan's the man. Connected my garage sink in very little time even though it had to be re-plumbed. Very friendly. Oak Plumbing was very mindful and...
This was a great experience. The technician, Demarius, was very thorough and professional. He explained everything to my husband and I so that we...
Got an inspection offer from Angie's list. Damarus came in from Oak plumbing and did a great job.He was super friendly and very professional.Gave us step...
We are very favorably impressed by the performance and customer service of Oak Plumbing. We hired them to re-pipe our broken sewer line from near our front...
The services provided by Oak Plumbing and Plumber Mr. Damani were excellent. I would highly recommend their service to anyone needing plumbing work on their...
I had a leak under my kitchen sink. Plumber(Frank) arrived around 10am. He promptly figured out both the source and the reason of the leak. He found it all...
Called to have water heater checked. They were out the next day and Franklin was very professional, explained everything well and was very thorough. Would...