17:58 03 May 18
I want to acknowledge the good work that Oak Plumbing did to me. I know there are many people who read these reviews to help them choose a home improvement company. After we hired Oak Plumbing, my husband and I decided that we were never going to use another plumber. Their customer service was award-winning, to say the least. They are simply a delight to work with. Their work was truly professional, and we trust them completely for our future jobs.
21:38 27 Apr 18
I wanted to change to tankless water heater, which is why I called Oak Plumbing Walnut Creek. But after listening to me, they advised me on another option which is much cheaper. I’m glad and will be using them again, definitely.
21:52 22 Apr 18
We are so happy we chose Oak Plumbing. They had the best quote out of all the companies that we contacted in our area. The results couldn’t have been more satisfying. Upon being called, they promised us to send a technician by 12-1 pm, which for others, could even mean 3-4 pm. He arrived 12 sharp! He was helpful, friendly and finished the work very fast. He even gave us tips on how to keep our bathroom fresh in future. We could finally breathe in our bathroom without having to inhale that disgusting sewer gas! Highly Recommended!
00:34 18 Apr 18
WOW, finding companies like this is so hard these days. They are excellent in communication, too. They replied to my emails immediately and even after official work hours. They made everything clear to me and didn’t seem impatient that I asked them too many questions. They also have fabulous workmanship. They did a great job repairing my water heater, and after that they cleaned the area, leaving it tidier than it was before.
19:59 14 Apr 18
I called Oak Plumbing and they repaired my sink and slow draining tub quickly and efficiently. They were very helpful and friendly, and their charges were very reasonable. They even called twice to make a follow-up on inquiry I made two days earlier. I highly recommend them!
23:00 07 Apr 18
These are the best plumbers in Walnut Creek. Not only are they nice, helpful and knowledgeable but they are also quite affordable. With Oak Plumbing, you don’t have to look for another plumber!
20:33 02 Apr 18
They explained to me what the problem was over the phone and for this, I give them 5 stars. On top of that, their quote was 80% cheaper than what others quoted me. They promised to fix only what required fixing, and not redo the whole sewer pipe to the street. They did a fantastic job as well and were done by the time I got back from work. Really glad I chose Oak Plumbing!
18:32 29 Mar 18
They did a great job replacing two heaters. They arrived on time and completed the job faster than I thought. They sent someone the same day I called, and he relit the heater and then left. Great people! I highly recommend them.
00:45 27 Mar 18
We needed to replace our 25-year old gas water heater and Oak Plumbing came to our rescue. I received two other quotes that were almost double what Oak Plumbing was quoting. On top of that, they came the same day and finished the job faster than I thought possible. I’ll be contacting them for any plumbing needs in future.
00:38 22 Mar 18
Oak Plumbing simply towers above the competition! If you want honest and dependable help, you have the right company in Walnut Creek. I really appreciate their timeliness, integrity and efficient service. I feel confident giving Oak Plumbing a call to fix my problems, and I’m happy that I have someone I can call when I have any plumbing issue.
19:11 18 Jan 18
Oak Plumbing arranged to send a plumber to check out some waterunderneath my kitchen sink. Franklin arrived after delayed freewaytraffic. He was extremely courteous and efficient. Franklin fixed theproblem quickly and to my satisfaction. I would recommend OakPlumbing and use them in future.
20:00 11 Nov 17
Our plumber, Stan, was amazing. He not only did the work effectively and efficiently, but he was also personable. Our experience with Oak was the best we've ever had with a plumber.
16:54 03 Nov 17
We are very favorably impressed by the performance and customer service of Oak Plumbing. We hired them to re-pipe our broken sewer line from near our front door to the middle of the street, a Concord city requirement. This involved 65 feet of pipe and about 6 feet down in the street, including support beams to protect the workers. Initially we were impressed by the quality of customer service by the person who answers the office phone. After setting up an appointment for a camera inspection we received follow-up phone calls and were texted a picture of the person who would be coming to our door. This alone inspired confidence in the company. The person turned out to be Danny – an extremely knowledgeable plumber who walked me through the camera inspection, explained the proposed repairs and answered all my questions in great detail. He wrote up a repair plan which I signed, then we scheduled the repair for the following week. Concord requires quite a few permits and inspections, so those arrangements had to be in place before any work would start. Oak Plumbing took care of all this. I informed the neighbors on our street about the forthcoming noise and possible street closure. The day the repair was planned, Danny arrived early, again asked if I had any concerns, and carefully monitored the work throughout the day from 8 through 4:30. Our concrete was cut, a large hole in the street asphalt was cut, the pipes were threaded through, a new Christy box brought us up to code, the concrete was replaced and the asphalt replaced. All the markings for PG&E and CCWD were then removed. Danny took “before and after” pictures which are now in our files documenting the work. He reviewed the final paperwork with me, again answered my questions, and asked if there was anything the company could have done to better the experience. The entire experience went very smoothly. These people clearly know their business and have honed their performance to a tightly choreographed dance. Clean efficient, simple, and elegant. Danny in particular really made the (rather expensive) experience a pleasure to behold, and a relief to have completed. His calm, confidence and expertise are exactly what we were looking for.
23:37 21 Oct 17
02:59 07 Oct 17
00:45 06 Oct 17
22:58 05 Oct 17
Prompt response to request for help, Comprehensive eval & work. AAA+++
23:59 21 Mar 17
05:20 26 Feb 17
They are the best!
22:58 25 Feb 17
Oak plumbing is fantastic. I had to employ them from out of state to assist my invalid father's home repairs. I was very happy with the way they took care of him in my absence. Once I was able to check on things later they were done correctly and I will definitely use them in the future.
20:51 23 Feb 17
01:49 21 Jan 17
Oak Plumbing was great. I live in a condo and our shower started to leak. Our home warranty sent a plumber out that wanted to rip out our entire shower fixture and replace it with a new one. That seemed like overkill to me and would have cost quite a bit of money so I called Oak Plumbing. Danny came out to do an evaluation. By the time he arrived at my front door he had already spoken to our building maintenance man and our front desk manager who had replacement parts on hand for our shower (we just didn't know they had the parts handy). He came in and noticed immediately what was wrong and since it was an easy job he told me how to fix it myself so he wouldn't have to charge me for something simple. That's excellent service. I'll definitely be calling Oak next time I need a plumber. My wife wanted me to make sure I also mentioned that Danny put on shoe booties before coming in to our unit which made her super happy!